Here is our Help Section
Welburn Gourd Farm has contracted with VHX as our Video Service Provider. If you are having issues with billing or accessing your account, please submit your request to VHX. Click Here
Customer support will be in touch with you via e-mail to help solve any issues you may be having. We apologize, but the staff at Welburn Gourd Farm cannot assist you with VHX related issues.
To learn more about how to watch on your favorite devices, please select from this list:
How to Watch on Your Laptop or Desktop Computer
How to Watch on Your iPhone or iPad
Using the Free VHX App
1- Download the FREE VHX app from the App Store Click Here
2 - Open the VHX iOS App on your device.
3- Enter the email address you used to purchase/rent/subscribe video content on VHX. We will send you an email with a sign in link.
4- Open your e-Mail app on your device and find a message from VHX. Click on the Sign In link in the e-Mail.
5- Your device's web browser will load and let you know that you are successfully logged in!
6- Head back to the VHX iOS App, and your purchase library will load. You will NOT have to do this more than once (unless you switch to a new phone or reset your current phone).
You will only see the classes you have purchased in the app. As you purchase additional classes, they will be automatically added your app.
Note: You can also watch using a browser on your iOS device such as Safari or Chrome, however, we recommend using the VHX app for the best viewing experience.
How to Watch on Your AppleTV
Using the free VHX tvOS app, you can view all of your Gourd Video purchases with ease on your Apple TV (4th Generation and later). Your videos will be played on your television in stunning HD quality.
Here are the steps to install: (You only need to do this ONCE!)
1- Turn on your Apple TV (4th Generation) and open the App Store and search for VHX.
2- Install the Free app to your Apple TV.
3- Once installed, open the app and click the Sign In button. The app will provide you with an activation code.
4- On a computer or mobile device, visit the activate page, sign in (if you are not already signed into your VHX account), and enter the activation code displayed on your TV screen.
The app will then automatically refresh and you will be able to watch all videos you have purchased.
to add more videos to your AppleTV library, simply return to GourdVideos.com, browse our catalog and purchase any title(s) you want to watch.
How to Watch on Your Andriod Device
Using the Free VHX Android App, you can login to watch your entire library of Gourd Videos! You can also sync your videos for offline playback.
Here are the steps:
1- On your Android device, download the FREE VHX app from the Google Play Store.
2- Open the app and enter your VHX account e-Mail address.
3- You will be sent an e-Mail to your e-Mail inbox. You can open that email on your Android device or on a different device.
4- Open that e-Mail and click Sign In. (If you do not receive that email, contact us!)
The VHX Android app will refresh and sign you in. You can begin viewing all Gourd Videos you have purchased right away!
To add new titles to your video library, please visit GourdVideos.com, browse our videos and purchase the title(s) you wish to view. They will be automatically added your VHX app.
How to Watch on ROKU
With the FREE VHX Roku channel, you can stream all of your purchased Gourd Videos to your television in stunning HD!
Follow the steps below to set it up: (You only need to do this ONCE)
1- On your Roku, navigate to The Channel Store, search for "VHX" and hit Add channel. OR, on a computer or mobile device, add the VHX channel to your Roku account here.
2- Once the channel's been added to your Roku, launch the channel to start the activation process. An activation code will appear on screen.
3- On a computer or mobile device, visit the activate page (https://www.vhx.tv/activate), sign in (if you are not), and enter your activation code.
The VHX Roku channel will take a short time to update, and your Gourd Videos purchases library will load on your Roku for you to watch!
You can add more Gourd Videos to your Roku app by visiting GourdVideos.com and browse our Gourd Videos. When you make a purchase, it will be automatically added to your Roku (and all other devices) you have connected to your account.
How to Watch on with My Google Chromecast
Google Chromecast is an affordable ($35) way to stream Gourd Videos to your television in stunning HD.
Here is how you do it!
From your Computer:
1- Open your Google Chrome web browser and log into your VHX account. Find the Gourd Video you want to watch. When the video player opens, click the Chromecast button in the top right corner of your Chrome browser (Not in the video player).
2- Select your Chromecast device you want to connect to.
If successful, Chromecast will then be connected and video will be playing on your TV.
To disconnect from Chromecast, click the Chromecast button, then the Stop Casting button.
FROM THE VHX iOS APP (iPad/iPhone)
1- Open the VHX iOS app on your iPhone or iPad. Your purchase library will load.
When you start playing a video, tap the "Cast" icon that appears in the video player controls
Choose the Chromecast device you wish to connect to in the options that appear
Once connected, your video player screen will change to let you know video is now on your primary cast screen.
You're casting! You may now browse through other products and videos. Your currently casting video will appear at the bottom of your app for easy controls
To disconnect from your Chromecast, click the Cast button again and choose "This Device" instead of the Chromecast.